50 Shades of Hospitality
A global podcast dedicated to learning from industry players around the world. Our podcasts are a series of interviews with international hospitality and tourism industry professionals. We prompt our guests to share their personal experiences, as well as analyse the current trends, technology and innovations.The podcast’s goal is to inspire people in the field and to encourage young people to join this exciting industry. We are committed to evaluating the current educational and training opportunities for industry professionals in the hopes of finding solutions to the challenges the industry is now facing.
Episodes
103 episodes
Creating equitable and sustainable food systems
In this podcast, Nicola Gryczka informs our listeners about equitable and sustainable food systems in the hospitality industry and how she became, in her words, “a change-maker, dreamer and social entrepreneur”.
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Season 3
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Episode 1
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26:02
What would Hospitality be without Concierges?
With over 40 years-experience as a luxury hotel concierge, Robert Watson shares his career path and choices along with some unforgettable experiences with our listeners. Starting as a page boy at the InterContinental Hotel in London, R...
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Season 2
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Episode 51
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32:27
Reaching for excellence – Running an Amalfi Coast luxury boutique hotel
In this podcast, we interview Estelle Vassallo, who is the General Manager of the Anantara Convento di Amalfi Grand Hotel in Italy. Estelle answers our questions about crisis management in the hospitality field and about what it takes ...
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Season 2
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Episode 50
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29:17
Working in an exclusive London Private Club
Claude Achaume has been working as the private rooms manager for the exclusive 5 Hertford Street Private Club in London for several years and in this podcast, he shares his experiences and some interesting anecdotes th...
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Season 2
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Episode 49
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34:58
Being the first Ambassador of Hospitality in France (MOF)
Claire Dupleix is a Hospitality and Hotel Reception Ambassador in France and a MOF (Mellieur Ouvrier de France / Best Craftsman of France). She was the first to receive this prestigious honour for Hotel Receptionist in 2015. In ...
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Season 2
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Episode 48
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36:45
It’s time for Hospitality “accessibility” to mean accessible
In this podcast, Cathleen Cain, explains why many hospitality businesses are not accessible for people with limited mobility and what they can do to improve this. In her opinion, some simple, inexpensive changes can make a world of dif...
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Season 2
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Episode 47
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42:46
The Impact of synergies & interactions between Media and Hospitality
Podcast Description: In this podcast, Chris Horn who is currently the General Manager at Gold Key Media, discusses his career path and answers our questions about the synergies between the Media and Hospitali...
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Season 2
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Episode 46
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27:45
Managing Operations on the Iconic Venice-Simplon Orient Express
Francesco Bonotto has been the manager of the legendary Venice-Simplon Orient Express for over five years. In his own words: “I am the Hotel Manager of a 5 star hotel moving on rail tracks across 5 different countries with an internati...
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Season 2
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Episode 45
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29:57
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The Finance Doctor Is In!
Romain Faure is the founder of itsRomainFaure, an up-and-coming YouTube channel focused on personal finance in the United States. Originally from France he has spent the last decade in the US, honing his expertise in personal fi...
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Season 2
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Episode 44
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35:33
Sweet Success: The Delicious Journey of a Chocolatier
In this podcast, chocolatier Aditi Malhotra Ahooja shares her unique path from her childhood in New York City, to a Swiss hospitality school and onto becoming a successful entrepreneur. Aditi talks about her family’s love and support, ...
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Season 2
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Episode 43
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26:50
Creating a Dynamic Career Path in Hospitality Management
In this episode, Andrra Berisha describes how she has dynamically created an envious hospitality management path for herself after her hospitality studies in Switzerland. As the Business Development Manager at Lighthouse<...
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Season 2
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Episode 42
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33:36
Love is the main ingredient – Underground Dining at Naglee Park
In this podcast, Philippe Rey-Westlund and Byron Rey-Westlund talk about their labor of love and fine dining with the creation of Underground Dining at Naglee Park in the Silicon Valley. We learn about how this idea was born, how it bl...
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Season 2
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Episode 41
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40:26
Myth or Reality? The allure of becoming a Hotel General Manager
In this podcast, Philippe Clarinval discusses the role of the Hotel GM and what makes this role appealing and challenging. He also shares his passion for life-long learning and why continuing educational pursuits are important in o...
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Season 2
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Episode 40
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39:34
Insights of hospitality in Saudi Arabia
In this podcast, Mohammed Marghalani, currently the Saudi Chief of Franchised Assets Operations for PIF Hospitality Projects, talks to us about the enormous changes that have occurred over the past five years in the Saudi hospitality field.&...
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Season 2
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Episode 39
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26:45
An overview of Hospitality education, training and expertise needs in China
Rebecca Li is a force to be reckoned with and some of the many hats she wears include entrepreneur, hospitality expert, investment banker and educator. Rebecca was born into a Chinese hotelier family and left China in 2003 to pursue he...
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Season 2
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Episode 38
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46:41
Understanding and optimizing the business impact of customer experience strategies
In this episode, we talk to Yannick Bouyidou, whose hospitality career with Ritz-Carlton led him to work on four different continents in different leadership positions. Currently, Yannick wears several hospitality hats including entrep...
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Season 2
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Episode 37
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44:38
Hosco: The one-stop solution for Hospitality recruitment
In this podcast, Olivier Bracard, the co-founder and CEO of the highly successful hospitality recruitment platform Hosco, describes how this platform was born and why it is the go-to website for people looking for job offers in the hospitali...
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Season 2
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Episode 36
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33:23
Becoming the WorldSkills Vice-World Champion of Hotel Reception
Tim Oberli is currently the Front Desk Manager at the world famous Bürgenstock Resort near Lucerne, Switzerland. He is also the current World Skills Vice Champion of Hotel Reception. In this podcast, Tim describes first becoming the Sw...
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Season 2
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Episode 35
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32:36
How to make access to hospitality luxury easier and in tune with our times
In this podcast, Robert Recupero shares his extraordinary career path with our listeners and explains how this path led to the creation of Moomenti, a high-end marketplace for booking luxury hotel experiences. This entrepreneurial adve...
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Season 2
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Episode 34
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41:41
Musical Hospitality – bringing musical joy to hospitals and senior care facilities
This podcast was by far one of our most popular and features Tom Su, a former hotelier who has found a unique way of combining music with hospitality. After working several years in the hospitality industry in Taipei, Tom chose a diffe...
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Season 2
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Episode 33
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33:03
Hospitality and Tourism Opportunities in Romania
In this podcast, Razvan Pirjol, CEO of Turism Felix and the owner of Leading Choice, a global hospitality counselling company in Romania, answers our questions about the hospitality and tourism i...
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Season 2
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Episode 32
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36:36
Croatian Hospitality and New Hospitality Concepts
In this podcast, Marina Franolic talks about hospitality in Croatia, a popular Mediterranean destination with rave reviews. Marina explains why Croatia has become a favourite tourist destination and why so many tourists return there fo...
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Season 2
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Episode 31
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36:00
Mamalu Kitchen: Feeding families and enabling lifestyle changes
In this podcast, Lama Jammal Houssami describes her educational and career path and why she was inspired to create a cooking school, Mamalu Kitchen, in Dubai. Mamalu Kitchen was inspired by her 3 boys and the need to help fellow mums a...
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Season 2
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Episode 30
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34:47
Why we need Gender Equality, Diversity and Corporate Responsibility more than ever
In this podcast, Mary Mayenfisch-Tobin discusses gender equality, sustainability and corporate responsibility in the hospitality and tourism fields. Using her lifetime experience as a lawyer, educator and activist, Mary looks at the cu...
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Season 2
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Episode 29
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30:08
The future of retail in the hospitality industry
Filippo Perricone is the co-founder and Managing Director of Back label, a line of Italian lounge, athletic and leisure wear sold exclusively in luxury hotels and resorts. In this podcast, we ask Filippo about his educational and caree...
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Season 2
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Episode 28
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35:32
