The Velvet Touch: Effective best practices in the luxury hospitality world

Ivan Artolli is the kind of hotelier you dream of meeting in a luxury hotel.  He shares his lifetime experience with our listeners and talks about the people who have been role models in his life.  He is charming, cultivated and he talks candidly about his youth and his dream of one day becoming a General Manager.

A lifetime career of working in some of the most luxurious hotels in Europe, Ivan has comprehensive international experience at senior levels in planning, marketing, sales, administration and direction of operations in a wide range of luxurious properties. He also has experience in hotel openings, hotel renovations and repositioning with a reputation for top quality service standards and strong trouble-shooting abilities. 

With strong leadership abilities and a history of recruiting, developing, training, supervising and motivating high performance teams.  Ivan is well-versed in intercultural communications and negotiations. He is fluent in English, French, German and Italian.