50 Shades of Hospitality
A global podcast dedicated to learning from industry players around the world. These podcasts are a series of interviews with international hospitality and tourism industry professionals. I prompt our guests to share their personal experiences, as well as analyse the current trends, technology and innovations. The podcast’s goal is to inspire people in the field and to encourage young people to join this exciting industry. I am committed to evaluating the current educational and training opportunities for industry professionals in the hopes of finding solutions to the challenges the industry is now facing.
50 Shades of Hospitality
The Art of Negotiation
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In this podcast, Tatjana Kniazeva describes her amazing, inspirational and challenging story of having to create a life for herself in London and how she went on to become a successful hospitality negotiator. With over two decades of experience in the global hospitality industry, Tatjana currently leads a high-performing team of hotel negotiators at Miki Travel one of the world’s leading B2B wholesalers.
We discuss the importance of communication skills and cultural intelligence and how she teaches the art of negotiation by focusing on these valuable skills. Tatjana tells our listeners what it takes to become a successful negotiator and how the Harvard Method of Preparation provides key ideas on how to move forward at the negotiation table.
Finally, Tatjana gives our listeners advice on how to deal with professional manipulation, and how to successfully negotiate career growth and salary increases. She finishes the interview with suggestions on how young people can create a career path in negotiation and the kind of skills it takes to be successful.
Tatjana Kniazeva is a certified international negotiator, founder of Key2Success, and an expert in building meaningful relationships across cultures. With over 20 years of experience in the travel and hospitality industry, she has worked for a leading international wholesale company, negotiating contracts with hotels across Europe and mastering the art of cross-cultural communication.
Through Key2Success, Tatjana helps professionals, especially those adapting to new countries and working in English as a second language to negotiate with confidence, present themselves with impact, and pitch their ideas effectively.
Having lived in London for over two decades and worked extensively with different countries, she brings a deeply international perspective and a true passion for human connection. Her mission is to empower people to own their voice, communicate their value, and speak up in any room, in any language.
